Privacy Policy

1. Information We Collect

We collect various categories of personal information to provide and improve our services. The types of information we may collect include:

• Identity data: full name, date of birth, national ID number, and selfie or photo ID for KYC verification.
• Contact data: email address, phone number, and city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Financial data: payment method details (bKash, Nagad, Rocket, Upay, bank account numbers), transaction history, deposit and withdrawal records.
• Technical data: IP address, browser type, device type, operating system, and cookies or session identifiers.
• Usage data: pages visited, games played, bets placed, session duration, and navigation patterns on the 6xis platform.

2. How We Use Your Information

6xis uses your personal information for the following purposes. We process your data only where we have a lawful basis to do so:

• Account management: to register, verify, and maintain your player account on the 6xis platform.
• Transaction processing: to handle your deposits and withdrawals via bKash, Nagad, Rocket, or other supported payment methods.
• Responsible gaming: to monitor your activity for signs of problem gambling and apply any self-imposed limits or restrictions you request.
• Marketing communications: to send you promotional offers, bonuses, and news about 6xis — only when you have opted in to receive such messages.

3. Cookies and Tracking Technologies

6xis uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our site. We use them for the following purposes:

• Session cookies: to keep you logged in during your active betting session and remember your preferences.
• Analytics cookies: to understand how players navigate the site, which games are most popular, and where we can improve the user experience.
• You may disable cookies through your browser settings; however, doing so may affect the functionality of certain features on 6xis.

4. How We Share Your Information

We do not sell your personal data to any third party. We may, however, share information with carefully selected partners and service providers under strict confidentiality agreements for the following purposes:

• Payment processors: we share the minimum necessary financial data with bKash, Nagad, Rocket, and other payment partners to process your transactions securely.
• Technology providers: game platform providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive anonymised session data to deliver their game content.
• Legal and regulatory compliance: we may disclose your data where required by law or in response to valid legal processes.
• Fraud prevention: to protect the integrity of the platform we may share data with fraud-detection and security services.

5. Data Security

6xis takes the security of your personal information seriously. We implement a range of technical and organisational safeguards, including SSL/TLS encryption for all data in transit, secure server infrastructure, restricted staff access on a need-to-know basis, and regular security audits. While no system is completely immune to breaches, we take all reasonable steps to protect your data from unauthorised access, alteration, disclosure, or destruction. In the event of a data breach that affects your rights, we will notify you in a timely manner.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. The specific retention periods we apply are:

• Active account data: retained for the full duration of your account relationship with 6xis.
• Closed account data: retained for a minimum of five (5) years after account closure to comply with financial record-keeping obligations.
• Transaction records: retained for a minimum of five (5) years to meet anti-money laundering (AML) obligations.
• Marketing preferences: retained until you withdraw consent or request erasure, whichever occurs first.

7. International Data Transfers

6xis operates primarily to serve players in Bangladesh. Some of our technology and service partners may be located outside Bangladesh. Where we transfer personal data internationally, we ensure appropriate contractual safeguards are in place to protect your information to a standard equivalent to local data-protection obligations. By using 6xis you consent to these transfers as described in this policy.

8. Children and Minors

6xis is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a user under the minimum age has registered on our platform, we will immediately suspend that account, delete all associated personal data, and void any associated transactions. If you believe a minor has created an account on 6xis, please contact us immediately at [email protected].

9. Your Privacy Rights

As a player on 6xis, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you.
• Right to rectification: you may ask us to correct any inaccurate or incomplete personal data.
• Right to erasure: in certain circumstances you may request that we delete your personal data (subject to legal retention requirements).
• Right to restrict processing: you may ask us to stop processing your data in certain situations while a dispute is resolved.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

10. Links to Third-Party Platforms

The 6xis website does not contain links to external third-party websites for marketing purposes. If any such links are present for operational reasons (e.g., payment gateway redirects), those third-party platforms operate under their own independent privacy policies, and 6xis accepts no responsibility for their data practices. We encourage you to review the privacy policies of any external platforms you visit.

11. Changes to This Privacy Policy

6xis reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will:

• Post the updated policy on this page with a revised "Last Updated" date.
• Notify registered users via the email address associated with their account.
• Continued use of 6xis after such notification constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 6xis handles your personal data, please contact our dedicated privacy support team. We aim to respond to all privacy-related queries within five (5) business days. You can reach us at: [email protected]. All players in Bangladesh are entitled to raise privacy concerns, and we take each enquiry seriously.